iKITMovie -Stop Motion Software Support

Support Documentation

You can view our online support manual for iKITMovie animation software here or download the latest manual from the link below:

Request Support

Check our FAQ for your Question


If you contact us please try to include as much information as possible in your email.
Answer as many of these questions as possible in your email so that we can better assist you
  • When did you purchase the software?
  • What version of Windows are you using ?
  • Describe your problem and include a screenshot if possible of the error message you are getting.

Some things worth trying first

Remote Support Option

 

We offer remote desktop support to assist you more effectively with your questions and queries. Please email support at ikitmovie first with a request for remote assistance. We use the industry leader in remote support software - namely "Teamviewer" software which is secure and safe. To avail of remote support click on the button below and either run or save and then run the downloaded file. Follow the instructions the install file gives to you.
Note- If you are under 18 years of age please ask the permission of a guardian before you request remote desktop support.
TeamViewer for Remote Support IKITMovie
Remote Support!